A successful photo upload should meet these parameters:

  • Your vertical (portrait) image should be minimum 194px wide and 196px high
  • Under 2MB
  • jpg format

To change the file size of your photo:

  • PC: Video
  • Mac: Double click on the jpg image, a window will appear with a slide-bar that allows you to reduce the file size. Slide the arrow below 2MB and save. Alternate Video

For personal help uploading your photo, please contact our Webmaster.



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